January saw some exciting product upgrades and enhancements. Most notably, a significant upgrade to our Team Rooms feature. Team Rooms were initially released in October 2022 to explore themes or important topics in a more private setting (think anonymous focus group). This upgrade improves the user experience associated, making them easier to set up and invite colleagues; plus, it shows all topics being discussed in Team Rooms and enables others to join discussions where they have something to contribute.
Think of all the topics you might want to get feedback from your employees on; well, Teams Rooms enables that without a survey in sight – and because it’s dialogue, there’ll be no more guessing what people mean by their one-time response – you can explore any number of important topics in full with your people.
Alongside Team Rooms, we’ve enhanced the escalatory path for cases in the Wellbeing Centre, introduced new trend data, and improved the single-page views of our pulse surveys (not that we use them much these days).
Here’s the complete list of updates this month.
- Team Rooms 2.0
- Team Rooms inclusion and accessibility - Users can now view a complete list of open rooms and join any room (some may require approval – this is room owner determined).
- A new invite process has been introduced. Users are no longer automatically included/added to a room; they must accept an invitation before being added to it.
- Approval process for rooms enabled – Rooms can be restricted to require all new join requests to be approved by the room owner before being admitted - the default for all rooms will be open to all.
- Read-only state introduced - Rooms that do not meet the minimum number of participants rule now enter a read-only state that can still be accessed rather than access being blocked.
- ‘My Team Rooms’ introduced alongside user inboxes to keep all current conversations accessible from your profile.
- Monthly Summary: Trend – New trend chart added to show wellbeing alerts, their source, and number of related people.
- A bug was also discovered in the monthly summary data related to wellbeing alerts in historic team records, where alerts associated with individuals were following the user to new teams where they’d moved within a company rather than staying with the original team. This is now fixed.
- Wellbeing Centre – new escalatory options available for users of the wellbeing centre, allowing escalation of a single case with associated data to appropriate people without access to the Centre more generally.
- Default Wall view - users can now select a Team or Tag as their default view of The Wall in their account settings.
- Pulse surveys – in the single page view, the page design removes unnecessary graphics to make the questions quicker and easier to respond to with reduced scrolling.
- Updated public pages (Login, password reset etc.) to match new company branding and website.
