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Lab Report - Listening Truth & Trust

March 12, 2021   ·  
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Who would’ve imagined that when we entered lockdown in March 2020, that we’d still be in the thick of the pandemic a year later?  Countless challenges have emerged for companies in the past year, and this month The Lab Report will spotlight one theme that we believe plays across most of the others - Listening!

Speaking Truth to Power - Why C-Level Execs Don't Hear Enough Truth

We hear a lot from our clients about how it seems to get harder to hear the truth the further up the organisation you get.  This brilliant article looks at why that happens, why messages get filtered and what you can do to ensure you hear more truth in your company. Read more...

Listening at Scale with Happiness Lab

Listening at Scale with Happiness Lab

Thu 25 Mar 2021 10:00 AM - 11:00 AM GMT  

At Happiness Lab, we're passionate about using technology to help companies perfect the art of listening at scale.  
In this informative hour we'll discuss how Happiness Lab can take you back to the shop floor and help you understand what's really going on in your business.

Join us on Thursday 25th March at 10am (GMT). 

Book now 

Happiness is the gauge not the goal

Happiness is the gauge not the goal

Tue 6 Apr 2021 16:00 PM - 17:00 PM GMT  

The great happiness debate rages on... should it matter at work?  Do we even want it? Can you make people happy? Join us for this webinar where we talk about the significance of this realisation and what thinking about happiness as a gauge means for your culture, wellbeing and employee engagement efforts.

Join us on Tuesday 6th April at 4pm (GMT). 

Book now 

Our featured guest contributor this time is Colin D. Smith (aka The Listener).

Colin is one of the UK’s foremost listening skills specialists. In this short excerpt from a conversation with Happiness Lab founder David Bellamy, they discuss the importance of listening and, in particular, why we might want to consider how people feel, rather than just what they think. 

The video below is the entire conversation, discussing the importance of listening, how that impacts the way we feel, and how we can apply listening techniques at scale.

A short exert can be found here.

 

We are Dying to be Heard, Literally and Figuratively

We are Dying to be Heard, Literally and Figuratively

During these long months of lockdown, how would you have felt if someone in your network had really listened to you? When was the last time you really felt heard? Read more...

New in March 2021 - Community Zone

New in March 2021 - Community Zone

This month we’ve updated the way “Try it now” works from the website.  Now, rather than creating your own account, “Try it Now” will add you to our Community account, to give people the chance to experience Happiness Lab for themselves.  We've created a newly launched Community Zone where we have created a natural user environment, it serves as a place for individuals to use Happiness Lab to gain insight into the user experience. We have removed the 30 day trial restriction as we want people to feel comfortable with the system and all it can offer. Whenever you're ready to try it within your organisation reach out and we can arrange getting you set up.. Sign Up...

Many of our stories about Happiness Lab are concerned with the serious business of workplace experiences and the wellbeing of people at work, not everything we see is so serious... 

Employee wellbeing is increasingly the focus of senior leadership teams. Progressive organisations are aiming to create a work culture - and experience - that allows employees to flourish on a personal level, as well as for the benefit of the business and feedback is an essential component of an effective culture.

Behaviours need to be integrated into daily routines in order to normalise them. If feedback is something that happens periodically, it will never become be a part of the organisational culture. To be meaningful, it has to show up in everyday life. In other words if we really want to know, we have to ask often.  

If you'd like to know more about Happiness Lab, how it works, and why we believe we're uniquely placed to provide the insights required... please get in touch hello@happinesslab.com 

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